Tuesday, July 28, 2009
Questions to ask the Interviewer
Interview Questions to Ask
· How would you describe the responsibilities of the position?
· How would you describe a typical week/day in this position?
· Is this a new position? If not, what did the previous employee go on to do?
· What is the company's management style?
· Who does this position report to? If I am offered the position, can I meet him/her?
· How many people work in this office/department?
· How much travel is expected?
· Is relocation a possibility?
· What is the typical work week? Is overtime expected?
· What are the prospects for growth and advancement?
· How does one advance in the company?
· Are there any examples?
· What do you like about working here?
· What don't you like about working here and what would you change?
· Would you like a list of references?
· If I am extended a job offer, how soon would you like me to start?
· What can I tell you about my qualifications?
· When can I expect to hear from you?
· Are there any other questions I can answer for you?
Interview Questions NOT to Ask
· What does this company do? (Do your research ahead of time!)
· If I get the job when can I take time off for vacation? (Wait until you get the offer to mention prior commitments)
· Can I change my schedule if I get the job? (If you need to figure out the logistics of getting to work don't mention it now...)
· Did I get the job? (Don't be impatient. They'll let you know.)
Job Search Mistakes
Desperation, and six other mistakes job-seekers should avoid
Economists call it the labor market, but for job hunters competing with almost 15 million unemployed workers, it probably feels more like a labor jungle.
And many economists expect the current 9.5% unemployment rate to get worse before it gets better, possibly topping 10% -- a situation not seen since the early 1980s, when for a 10-month period the jobless rate hovered between 10% and 10.8%, according to the Bureau of Labor Statistics.
In times like these, bad news isn't hard to find. But jobs are -- and job seekers are all too aware of it. That alone can have negative ramifications, some experts say.
"Job hunters, because they are so fearful and full of anxiety, the way they are approaching job hunting is more off base than ever," said Andrea Kay, a career consultant and author of "Work's a Bitch and Then You Make It Work."
They're "not taking time to think about strategy," Kay said. "They're merely reacting."
Hide Your Desperation
When asked about the biggest mistakes job seekers are making, the three most-cited problems were "too desperate/willing to take anything," "poor interview preparation" and "weak resumes," according to a survey of 500 executive recruiters conducted for TheLadders.com, a career site for executives.
In this job market it's not surprising people are "willing to take anything." Still, career experts say it's important to spend time digging up information on jobs that are well suited to you, rather than applying to any open position.
"It's not about how many jobs you apply to; it's applying to the right one," said Alex Douzet, president and co-founder of TheLadders.com. "The skill and preparation is in narrowing down the right job for you."
The right strategy is not complicated, Kay said. "A good job hunter has two jobs: They should be discovering the problems that employers have for which they need help and then they should be presenting themselves as the solution."
Is the company struggling to stay in business? Developing a new product? "What are their issues that I as an IT person or a marketing person or a customer-service person can help them with?" Kay said.
Others agreed that in job hunting, strategy is all-important. "Even during good times, there are still people competing for virtually every job listing," said Richard Bolles, author of "The Job-Hunter's Survival Guide" and "What Color Is Parachute?"
"During hard times, you have to have better job-hunting skills to compete," he said.
Developing a strategy can help you focus your search and, ideally, help you overcome that sense of desperation. Also, consider these other mistakes to avoid when job-hunting:
1. Relying Solely on Ads and Online Job Sites
Jobs often are not advertised, and the only way to find them is by networking. "Many employers prefer not to advertise on the Internet. They prefer to fill vacancies in more personal ways. Job hunters who go on the Internet, typically only 10% or less" are successful, Bolles said.
That means finding and contacting companies that can use your skills, Kay said. "Find a live human being there that you can connect to so you're not just another resume coming in the door."
Contact that person via email or telephone, and say, for instance, "I understand you're in the process of rolling out a new product. I would like to talk to you about how I can support you in this," Kay said. Also send your resume and a letter "packed with reasons for them to want to talk to you."
At small to mid-size firms, try simply walking in the door, resume in hand -- but keep in mind that not all employers appreciate this.
"I'm a fan of physically going to the company," said Robert Hosking, executive director of OfficeTeam, a temporary staffing agency for administrative professionals and unit of Robert Half International.
"Get yourself looking professional. Walk into reception. 'I understand you posted an ad for this. I know it said to email the resume. I personally wanted to drop one off,'" Hosking said. "It shows tremendous initiative to be able to do that. It sets you apart from 90% of job seekers out there, and it gets your resume to the top of the pile in hardcopy."
Still, at a larger company, you'll likely need to find somebody to drop off your resume for you, Bolles said. In that case, your network, as well as online sites such as LinkedIn can be invaluable for making connections.
2. Don't Make Your Resume a List of Activities
Job seekers often think their resume is for listing "everything I've ever done in my life," TheLadders.com's Douzet said. "No, no, no. This is a marketing vehicle. This is your company brochure. It's your brand statement. It's got to tell your story."
Focus on detailing your achievements, not listing what you've done. Quantify your successes, whether in dollars or time saved for your previous company, or in customers retained, experts said.
Also, your resume should be tailored to fit the company's job description so it catches the eye of the person doing the initial resume sorting. Also, your resume's story should parallel what you say in the interview. "When I meet with you and I've read your story on paper," Douzet said, "there shouldn't be a disconnect."
More resume rules: Two pages maximum, and no colored paper or cute graphics, Hosking said. If you drop off your resume, use a slightly heavier paper so it stands out from the stack the company printed out from emails.
3. Don't Go to the Interview Unprepared
If the company recently made an acquisition or unveiled a new product, you need to know, and be able to speak intelligently about the company's needs and culture. "Companies loved to be loved, just as much as individuals," Bolles said.
Another way to prepare: Come up with two or three messages you want to get across to hiring managers. Again, tailor these to match the job description, Douzet said. Why? More than one person is going to have to approve hiring you.
"These people are going to get together later and discuss your candidacy," Douzet said. "They have to remember something about you and they have to convince each other that you are the right person to do the job."
If you've presented a coherent story about your achievements and how they fit the job's requirements, you're more likely to be considered as a contender.
4. Don't Confuse 'Networking' With Asking for Work
Networking is about developing relationships, Kay said. Contact people you know to ask for advice; don't ask for work. Tap their expertise about their industry and company, and what advice they have for you on the job hunt.
Also, don't ask chance acquaintances for a reference, but tap them for information on their firm's hiring process, its culture and even the name and number of the person doing the hiring.
Networking "is developing relationships that may not have an immediate payoff tomorrow but certainly in the long run are very helpful," said Judith Applebaum, director of career services at the University of Buffalo.
5. Don't Treat Support Staff Poorly
Sixty-one percent of executives said they considered their assistant's opinion important when evaluating job candidates, according to an OfficeTeam survey. "No matter how stressed you get, keep in mind that if you're not as nice to the front desk person as you could be, that information always gets back," Hosking said.
6. Failing to Tap Resources
Many college career offices offer their services to alumni of all ages, Applebaum said.
"At the University of Buffalo we provide individual assistance through career counseling, we have vacancy listings, resume databases that we offer to employers, job fairs [and] networking opportunities with employers and with alumni," she said.
Also, search for local nonprofit and for-profit career-counseling agencies, she said. Along with networking opportunities, support groups can help job seekers maintain a positive attitude.
Finally, while you're job-hunting, consider volunteering or taking a class at a local college. The experience will keep you connected and may lead to achievements that will serve you well on your resume.
Economists call it the labor market, but for job hunters competing with almost 15 million unemployed workers, it probably feels more like a labor jungle.
And many economists expect the current 9.5% unemployment rate to get worse before it gets better, possibly topping 10% -- a situation not seen since the early 1980s, when for a 10-month period the jobless rate hovered between 10% and 10.8%, according to the Bureau of Labor Statistics.
In times like these, bad news isn't hard to find. But jobs are -- and job seekers are all too aware of it. That alone can have negative ramifications, some experts say.
"Job hunters, because they are so fearful and full of anxiety, the way they are approaching job hunting is more off base than ever," said Andrea Kay, a career consultant and author of "Work's a Bitch and Then You Make It Work."
They're "not taking time to think about strategy," Kay said. "They're merely reacting."
Hide Your Desperation
When asked about the biggest mistakes job seekers are making, the three most-cited problems were "too desperate/willing to take anything," "poor interview preparation" and "weak resumes," according to a survey of 500 executive recruiters conducted for TheLadders.com, a career site for executives.
In this job market it's not surprising people are "willing to take anything." Still, career experts say it's important to spend time digging up information on jobs that are well suited to you, rather than applying to any open position.
"It's not about how many jobs you apply to; it's applying to the right one," said Alex Douzet, president and co-founder of TheLadders.com. "The skill and preparation is in narrowing down the right job for you."
The right strategy is not complicated, Kay said. "A good job hunter has two jobs: They should be discovering the problems that employers have for which they need help and then they should be presenting themselves as the solution."
Is the company struggling to stay in business? Developing a new product? "What are their issues that I as an IT person or a marketing person or a customer-service person can help them with?" Kay said.
Others agreed that in job hunting, strategy is all-important. "Even during good times, there are still people competing for virtually every job listing," said Richard Bolles, author of "The Job-Hunter's Survival Guide" and "What Color Is Parachute?"
"During hard times, you have to have better job-hunting skills to compete," he said.
Developing a strategy can help you focus your search and, ideally, help you overcome that sense of desperation. Also, consider these other mistakes to avoid when job-hunting:
1. Relying Solely on Ads and Online Job Sites
Jobs often are not advertised, and the only way to find them is by networking. "Many employers prefer not to advertise on the Internet. They prefer to fill vacancies in more personal ways. Job hunters who go on the Internet, typically only 10% or less" are successful, Bolles said.
That means finding and contacting companies that can use your skills, Kay said. "Find a live human being there that you can connect to so you're not just another resume coming in the door."
Contact that person via email or telephone, and say, for instance, "I understand you're in the process of rolling out a new product. I would like to talk to you about how I can support you in this," Kay said. Also send your resume and a letter "packed with reasons for them to want to talk to you."
At small to mid-size firms, try simply walking in the door, resume in hand -- but keep in mind that not all employers appreciate this.
"I'm a fan of physically going to the company," said Robert Hosking, executive director of OfficeTeam, a temporary staffing agency for administrative professionals and unit of Robert Half International.
"Get yourself looking professional. Walk into reception. 'I understand you posted an ad for this. I know it said to email the resume. I personally wanted to drop one off,'" Hosking said. "It shows tremendous initiative to be able to do that. It sets you apart from 90% of job seekers out there, and it gets your resume to the top of the pile in hardcopy."
Still, at a larger company, you'll likely need to find somebody to drop off your resume for you, Bolles said. In that case, your network, as well as online sites such as LinkedIn can be invaluable for making connections.
2. Don't Make Your Resume a List of Activities
Job seekers often think their resume is for listing "everything I've ever done in my life," TheLadders.com's Douzet said. "No, no, no. This is a marketing vehicle. This is your company brochure. It's your brand statement. It's got to tell your story."
Focus on detailing your achievements, not listing what you've done. Quantify your successes, whether in dollars or time saved for your previous company, or in customers retained, experts said.
Also, your resume should be tailored to fit the company's job description so it catches the eye of the person doing the initial resume sorting. Also, your resume's story should parallel what you say in the interview. "When I meet with you and I've read your story on paper," Douzet said, "there shouldn't be a disconnect."
More resume rules: Two pages maximum, and no colored paper or cute graphics, Hosking said. If you drop off your resume, use a slightly heavier paper so it stands out from the stack the company printed out from emails.
3. Don't Go to the Interview Unprepared
If the company recently made an acquisition or unveiled a new product, you need to know, and be able to speak intelligently about the company's needs and culture. "Companies loved to be loved, just as much as individuals," Bolles said.
Another way to prepare: Come up with two or three messages you want to get across to hiring managers. Again, tailor these to match the job description, Douzet said. Why? More than one person is going to have to approve hiring you.
"These people are going to get together later and discuss your candidacy," Douzet said. "They have to remember something about you and they have to convince each other that you are the right person to do the job."
If you've presented a coherent story about your achievements and how they fit the job's requirements, you're more likely to be considered as a contender.
4. Don't Confuse 'Networking' With Asking for Work
Networking is about developing relationships, Kay said. Contact people you know to ask for advice; don't ask for work. Tap their expertise about their industry and company, and what advice they have for you on the job hunt.
Also, don't ask chance acquaintances for a reference, but tap them for information on their firm's hiring process, its culture and even the name and number of the person doing the hiring.
Networking "is developing relationships that may not have an immediate payoff tomorrow but certainly in the long run are very helpful," said Judith Applebaum, director of career services at the University of Buffalo.
5. Don't Treat Support Staff Poorly
Sixty-one percent of executives said they considered their assistant's opinion important when evaluating job candidates, according to an OfficeTeam survey. "No matter how stressed you get, keep in mind that if you're not as nice to the front desk person as you could be, that information always gets back," Hosking said.
6. Failing to Tap Resources
Many college career offices offer their services to alumni of all ages, Applebaum said.
"At the University of Buffalo we provide individual assistance through career counseling, we have vacancy listings, resume databases that we offer to employers, job fairs [and] networking opportunities with employers and with alumni," she said.
Also, search for local nonprofit and for-profit career-counseling agencies, she said. Along with networking opportunities, support groups can help job seekers maintain a positive attitude.
Finally, while you're job-hunting, consider volunteering or taking a class at a local college. The experience will keep you connected and may lead to achievements that will serve you well on your resume.
Monday, July 27, 2009
After you have sent in your resume....what next?
You’ve spent the last week sending out your resume to several companies and have yet to hear back. Lack of feedback can make you discouraged but just because they aren't calling doesn't mean they aren't interested. The hiring manager or the HR manager may be on vacation or they could be involved in some other issues the company. It's not uncommon for hiring managers of a company to become so busy that they don’t get screening resumes for a month. So don't let this discourage you.
There are some steps that you can take. That is following up after submitting a your resume. It’s recommended. I believe that most hiring manager expect follow up contact you. Why?
1. Because it demonstrates initiative and interest in a position,
2. You can verify that your resume was received and not lost in a spam filter somewhere.
3. it can help you stand out in the crowd of qualified candidates.
That is following up after submitting a your resume. It’s recommended. I believe that most hiring manager expect follow up contact you. Why?
1. Because it demonstrates initiative and interest in a position,
2. You can verify that your resume was received and not lost in a spam filter somewhere and
3. it can help you stand out in the crowd of qualified candidates.
What's the best way to follow up with prospective employers? There’s no one-size-fits-all formula, but here a couple of pointers:
When should I Check back? Following up too quickly may annoy hiring managers, but letting too much time elapse can cause them to forget about you. Most executives recommend contacting the company within two weeks of sending a resume. That's approximately the length of time hiring managers need to review application materials and get back in touch with candidates.
What is the best way to follow up? E-mail, phone, and a handwritten note all are acceptable forms of communicating with hiring managers.. E-mail can be a useful tool for reminding recruiters that you've applied for the job and for resubmitting your resume without seeming too pushy. Alternatively, if you have the hiring manager's name and phone number, you may have luck with a follow-up phone call. Just make sure to rehearse what you will say beforehand, and call when you think the person is likely to be free. (Early morning and late afternoon are typically good times to phone.)
Keep your conversation brief, and only leave a message if you've gotten the hiring manager's voice mail at least two times. Finally, a personalized note is another way to express genuine interest in the job and to indicate that you're not submitting blanket resumes; just realize you may have to be a bit more patient in receiving a response.
What should I do if I applied for a job online and there is no contact information?
Do a Google search for the company to identify a name of the HR, recruiting manager or even the department manager of the department manager you believe the job is located , search the company on linkend in, often a vey complete listing of the departmental managers are listed. Or occasionally you can call the company switchboard and ask the receptionist to speak to the person in charge of the job opening for which you applied.
Finally, If no contact information is available, you can at least send a follow-up e-mail to the same address to which you sent your resume.
What points should I communicate? You want to follow up to see that your resume was received and In addition you want to express continued interest in the position, you should reiterate the value they can bring to the organization by citing specific professional accomplishments and in-demand skills they possess. These examples should relate in some way to the requirements of the open position. Often, a short, simple message is enough to prompt a hiring manager to take a closer look at your application materials. If you don't receive a response after all your efforts, at least you can rest easy knowing you did everything in your power to make it happen.
There are some steps that you can take. That is following up after submitting a your resume. It’s recommended. I believe that most hiring manager expect follow up contact you. Why?
1. Because it demonstrates initiative and interest in a position,
2. You can verify that your resume was received and not lost in a spam filter somewhere.
3. it can help you stand out in the crowd of qualified candidates.
That is following up after submitting a your resume. It’s recommended. I believe that most hiring manager expect follow up contact you. Why?
1. Because it demonstrates initiative and interest in a position,
2. You can verify that your resume was received and not lost in a spam filter somewhere and
3. it can help you stand out in the crowd of qualified candidates.
What's the best way to follow up with prospective employers? There’s no one-size-fits-all formula, but here a couple of pointers:
When should I Check back? Following up too quickly may annoy hiring managers, but letting too much time elapse can cause them to forget about you. Most executives recommend contacting the company within two weeks of sending a resume. That's approximately the length of time hiring managers need to review application materials and get back in touch with candidates.
What is the best way to follow up? E-mail, phone, and a handwritten note all are acceptable forms of communicating with hiring managers.. E-mail can be a useful tool for reminding recruiters that you've applied for the job and for resubmitting your resume without seeming too pushy. Alternatively, if you have the hiring manager's name and phone number, you may have luck with a follow-up phone call. Just make sure to rehearse what you will say beforehand, and call when you think the person is likely to be free. (Early morning and late afternoon are typically good times to phone.)
Keep your conversation brief, and only leave a message if you've gotten the hiring manager's voice mail at least two times. Finally, a personalized note is another way to express genuine interest in the job and to indicate that you're not submitting blanket resumes; just realize you may have to be a bit more patient in receiving a response.
What should I do if I applied for a job online and there is no contact information?
Do a Google search for the company to identify a name of the HR, recruiting manager or even the department manager of the department manager you believe the job is located , search the company on linkend in, often a vey complete listing of the departmental managers are listed. Or occasionally you can call the company switchboard and ask the receptionist to speak to the person in charge of the job opening for which you applied.
Finally, If no contact information is available, you can at least send a follow-up e-mail to the same address to which you sent your resume.
What points should I communicate? You want to follow up to see that your resume was received and In addition you want to express continued interest in the position, you should reiterate the value they can bring to the organization by citing specific professional accomplishments and in-demand skills they possess. These examples should relate in some way to the requirements of the open position. Often, a short, simple message is enough to prompt a hiring manager to take a closer look at your application materials. If you don't receive a response after all your efforts, at least you can rest easy knowing you did everything in your power to make it happen.
Friday, July 17, 2009
The Ins and Outs of Group Interviews
Group Interviews: How to Deal with Group Interviews
A group interview, sometimes known as a panel interview, is different than a one-on-one interview because it is conducted by a whole group of people. If you know you are facing a group interview or if you think it might be a possibility, learning more about what you can expect from a group interview is a good idea.
Types of Group Interviews
There are two basic types of group interviews:
· A Candidate Group
· A Panel Group
In a candidate group interview, you will most likely be put in a room with other job applicants. In many cases, these applicants will be applying for the same position that you are applying for. During a candidate group interview, you will definitely be asked to listen to information about the company and the position, and you may be asked to answer questions or participate in group exercises.
In a panel group interview, which is much more common than a candidate group interview, you will most likely be interviewed individually by a panel of two or more people. This type of group interview is almost always a question and answer session, but you might also be asked to participate in some type of exercise or test that simulates your potential work environment.
Why Companies Use Group Interviews
An increasing number of companies are using group interviews to screen job applicants. This change could be attributed to the desire to reduce turnover and the fact that teamwork is becoming more critical in the workplace, but the easiest way to explain it is that two heads are almost always better than one. When there is more than one person doing the interviewing, the chances of a bad hiring decision being made are reduced.
What Group Interviewers Look For
Group interviewers look for the same things other interviewers look for. They want to see a strong candidate who knows how to work well with others and behave properly and competently in a work environment. Specific things that group interviewers scrutinize:
· Your Appearance. Attire, hygiene, and anything else that relates to your physical form will be judged. If you wear too much make-up or cologne, at least one of the interviewers will notice. If you forgot to put on deodorant or match your socks, at least one of the interviewers will notice.
· Your Presentation Skills. Interviewers will be paying special attention to how you present yourself. Do you slouch or fidget? Do you make eye contact when you converse? Did you remember to shake hands with everyone in the room?
· Your Communication Skills. No matter what type of job you are applying for, you will need to be able to communicate. Specific skills that group interviewers look for is your ability to listen, follow instructions and get your ideas across.
· Your Interest Level. From the time the interview starts until it ends, interviewers will be trying to assess how interested you are in the job you are applying for. If you seem bored and unengaged during the interview, you will probably be passed by for someone else.
Tips to Help You Ace Your Group Interview
Preparation is the key to success in any interview, but this is especially true for group interviews. If you make any mistakes, at least one of your interviewers is bound to notice. Here are a few tips to that will help you make the best impression possible:
· Greet all of your interviewers individually. Make eye contact, say hello, and if possible shake hands.
· Don't focus on any one individual. You should make an effort to engage everyone in the group when you are asking or answering questions.
· Don't show surprise or annoyance when faced with a group interview.
· Prepare for the group interview by making a list of questions that you may be asked and practicing how you might answer them.
· If you are interviewed with other candidates it is better to lead than to follow. Interviewers may not remember you if you blend into the background.
· Skills you will be expected to demonstrate during group interview exercises include leadership skills, your ability to handle stress and pressure, teamwork skills and how well you take and give criticism. Be sure to keep this in mind when you complete the exercises.
· Thank everyone who interviewed you and remember names and titles so that you can send a written than you note afterwards.
Thursday, July 9, 2009
Ace the Interview
Let's say you followed my advice on resumes and cover letters. If it worked, you're very welcome. Or, if you disregarded what I said and wrote a 10-page cover letter and 20-page resume and still got the interview, congratulations and mea culpa. (If I were always right, I'd be filing this post from my own tropical island — not my dining room table-slash-desk.)
In any event, through a combination of skill, perseverance, and luck, you've landed the interview. In short order, you'll be alone in front of a gauntlet of interviewers with no recourse to the backspace key to fix any verbal gaffes. Now what?
Number one, understand that you are applying for a job someone needs doing and they're trying to figure out if you're the person. And to do that, the interviewer will rely on their perceptions and beliefs about interviewing.
For example, I like to know that an employee has a desire to get promoted and move ahead. My reasoning is that an employee who mentions promotion in the interview will work harder on the job.
But other interviewers may have had a bad experience with an employee focusing on advancement to the exclusion of finishing the job they were hired to do. If you're not sensitive to that manager's fears, and continue talking about how you're getting your MBA at night, you won't get that job.
So with that thought in your pocket — that you need to listen and react to the person in the room with you, not slavishly follow any list of rules — I present to you my list of rules for interviewing:1. Dress appropriately. If you're going to Amalgamated Ginormous Finance, Inc., a business suit is appropriate. If you're a man, wear a tie. Even in California.
2. Shut up. Did I tell you about the time someone came and told me his life story for 45 minutes and then allowed me 10 minutes to explain the job? I think you know how that story ends.
3. Listen. The most useful skill in sales is listening — and in an interview, you're selling yourself. If you say, "I think the best computers in the world are PCs and people who use Macs have more style than substance" after the interviewer mentions his iPhone, you could be left with your opinion and no paycheck.
4. Ask questions. You can avoid the problem above by responding to the question, "Do you think we should scrap all the PCs here and buy Macs?" by saying, "That depends on lots of factors. What would your requirements be?"
5. Show interest. This could also be called "sucking up." When an interviewee doesn't ask me anything about myself, she's not just saying "I've got pride in my accomplishments and don't need to pander to you." She's also showing me that she isn't good at showing interest in other people. Which means she's going to have a hard time politically in the company. And since that's going to reflect badly on me...no job for her.
6. Do your research. Some people find being Googled creepy. But if you do it carefully, you can show the hiring manager that you took the time to learn something about them. Feel free to quote what they said in CIO Magazine about the challenges of technology in the office. Just don't mention the size of their swimming pool as viewed through Google Earth.7. Answer the question you wish they'd asked. Robert McNamara said that about dealing with the press, but it's also very good advice for interviewees. How many times have you left an interview thinking, "I never got a chance to tell them about my Nobel Prize in possum research?" Don't wait for the question. Answer "What did you do at your last job?" with "Actually, it was my work on possums two jobs ago that you might find most relevant." (Well, maybe for you it wasn't specifically a Nobel or about possums, but you get the idea.)
What about you? Any horror stories of interviews gone wrong as either the interviewee or interviewer? Any thoughts on how to stand the best chance of success in an interview?
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